Terms of Service

By using this website or submitting a quote request, you agree to the following terms.

Quotes & Pricing

Quotes provided based on submitted photos are estimates. Final pricing is confirmed on-site once we can see the actual condition, size and fabric of the item(s) being cleaned, and may differ from the initial photo-quote if conditions differ from what was shown.

Service Area

We serve the cities listed on our Service Areas page and roughly 15 miles around each. Requests from outside our service area may not be accepted.

Cleaning Results

While we use professional methods and products, results vary based on fabric type, age, and the nature of any staining. We do not guarantee complete removal of all stains, particularly older or set-in ones, and will advise you honestly before beginning work.

Website Content

Content on this site is provided for general informational purposes. We aim for accuracy but make no warranties about completeness. Photos shown on the Gallery and service pages are real results from actual jobs.

Changes to These Terms

We may update these terms from time to time; the current version will always be posted on this page.

Contact

Questions? Email neonovahome.us@gmail.com or call +1 (707) 363-0077.